InformationServices

Reference Interview: Types, Steps and Sample

Reference Interview: When the user needs information, he applies for information at the reference desk. That is, he requests information. The reference librarian or staff may not understand all types of applications or questions. In such cases, the reference staff asks the questioner questions to find out what information the user actually needs. He learns […]

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Decision-Making Process in Libraries

The problem of indecision exists everywhere in any type of library, special public or academic. In this modern age of scientific and technological development and excellence, where there is constant uncertainty in almost every institution, decisions cannot be made solely on the basis of personal experience and guesswork. Decisiveness can be characterized as decision-making power,

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