Proprietary Software: This software is usually provided by a commercial organization, which is responsible for its maintenance, updating technical services, and training. This software is installed on the library server and managed by the library. Proprietary software is developed and marketed entirely commercially, and the companies that produce it do not allow access to its source code. Currently, there is a huge market for proprietary software worldwide, and libraries in the developed world still prefer proprietary software due to the long history of using such software in libraries in those countries.
Types of Proprietary Software:
The proprietary software can be mainly of four types:
- Turnkey system:
When both the integrated library software and hardware are procured from the same vendor, it is called a turnkey system. The software may be installed on the server, and the vendor may come to the library and install it. The vendor will also set up the library server and provide network connectivity. Both the integrated software and the bibliographic data are stored on the server. Users communicate with the server through client computers (workstations). In a turnkey system, the server is installed in the library. The staff of the supplier company helps in running the software, including maintaining the server. Usually, the selected staff of the library is trained by the supplier company for this.
2. Stand Alone Installation:
This is a system where the hardware and software are purchased separately, and the responsibility of installing this client-server-based software lies with the library staff or the system administrator. If the library is small, the software may be installed on only one client computer; if it is large, a local or wide area network may be established following the client-server architecture. Unlike a turnkey system, a stand-alone installation does not require the user to purchase hardware. The provider provides technical support only as needed, while the system administrator handles day-to-day operations, troubleshooting, software upgrades, and other tasks. One of the benefits of this is that some library staff develop specialist skills in maintaining the network, hardware, and library software.
3. Hosted system:
In this type of system, the vendor or software provider of the library software “hosts” the software, bibliographic records, patron records, and, in some cases, the library website on its own server. One of the advantages of a hosted system is its cost-effectiveness. If the library does not have space to install a server or if the library is not behind or willing to install server hardware, then a hosted system may be considered ideal. Again, if the library does not want to worry much about software-related issues, it can also choose a hosted system. The vendor’s staff will take responsibility for resolving technical and other issues. It is necessary to have a reliable high-speed internet connection so that the library computers can easily communicate with the vendor’s server. Another advantage of hosted systems is that libraries can save money by purchasing and installing servers and purchasing powerful and reliable software. In addition, there are fewer personnel costs since the vendor is responsible for resolving all issues related to the software and server hardware. The problem with this method is that there may be a delay in responding to any command or task, as it depends on several factors, such as the Internet service provider, bandwidth, computer hardware, and server capacity.
4. Software as a Service:
This is known as SaaS for short. It refers to web-based library software operated on a subscription or fee basis. The difference between this system and a hosted system is that in this case, the library does not purchase any software but instead pays its vendor an initial cost for the software and a monthly or annual fee for using the software. The vendor delivers the software service to the library customer—the library—through an Internet connection. Library staff use various modules of the library software with the help of a web browser, and bibliographic and user data are stored on the vendor’s server, just like in a hosted system. SaaS is a specialized form of cloud computing. As with hosted systems, one of the advantages of this method is the cost savings on software, servers, and personnel. Although many consider cloud computing and SaaS to be the same type of service, in reality, there is a difference between the two. In SaaS services, the vendor installs and maintains separate software for each library. On the other hand, in a cloud computing environment, the vendor operates a single software for all libraries but provides separate storage for different library data. Currently, cooperative-based library services are experimenting with the “Online Computer Library Center” or OCLC architecture. Its advantage is that the vendor can provide library services at a low cost with the help of this. Pointing to this advantage, library specialist Marshall Breeding commented that the prevalence of “client-server” systems is decreasing. We have entered the era of web-based cloud computing.
Qualities of Proprietary Software
Proprietary software boasts a myriad of advantages, making it a compelling option for businesses, organizations, and individuals in search of reliability, security, and dedicated support. Here are several compelling reasons why proprietary software stands out as an exceptional choice:
1. Security & Reliability
Proprietary software is crafted and routinely updated by dedicated companies that prioritize security. With its source code kept under wraps, this software is less susceptible to the vulnerabilities that often plague open-source alternatives, providing users with a fortified digital environment.
2. Professional Support & Maintenance
When issues arise, proprietary software owners benefit from robust technical support from seasoned professionals. With quick troubleshooting and regular updates, expert teams are on standby, ensuring minimal disruption to operations and peace of mind for users.
3. User-Friendly & Optimized Performance
Designed with the end-user in mind, proprietary software features an elegantly polished and intuitive interface. Developers invest significant time in rigorous testing, guaranteeing that the software operates smoothly and efficiently across various platforms and devices.
4. Regular Updates & Innovation
The evolution of proprietary software is a continuous journey. Regular updates introduce cutting-edge technologies and innovations, while timely bug fixes enhance performance, keeping the software not just relevant but ahead of the curve.
5. Compliance & Legal Protection
In industries such as finance, healthcare, and government, adhering to regulatory standards is non-negotiable. Proprietary software is meticulously designed to meet strict compliance requirements, fortifying businesses against legal risks associated with regulations like GDPR, HIPAA, and PCI-DSS.
6. Integration with Enterprise Systems
Proprietary solutions are engineered for seamless integration with a variety of business tools and existing infrastructure. This compatibility reduces operational risks and promotes a cohesive ecosystem for enhanced productivity.
7. Tailored Features & Customization
Enterprise-level proprietary software often comes with specialized features that cater to the unique needs of specific industries. Businesses can also enjoy customizable support packages and add-ons, allowing them to adapt the software to their precise requirements.
8. Reduced Risk of Abandonment
Unlike open-source projects that can sometimes fade away, leaving users in limbo, proprietary software is anchored by sustainable business models. This commitment ensures longevity and ongoing updates, safeguarding users from the vulnerabilities associated with unsupported software.
9. Better Documentation & Training
Companies that produce proprietary software provide comprehensive official documentation, user guides, and certification programs. This wealth of resources empowers employees through formal training, making the overall adoption process not only smoother but more effective as well.
10. Intellectual Property Protection
The realm of proprietary software allows companies to protect their unique creations from unauthorized alterations and distribution. This safeguard ensures the integrity, consistency, and overall quality of the product, preserving its value in an ever-evolving market.
Conclusion: While proprietary software may come with licensing fees, its unparalleled reliability, robust security, dedicated support, and optimized performance solidify its position as a premier choice for businesses and professionals alike.
